We collect information that could help us improve our website. We ask for your consent to collect this information when you enter the website. All information collected automatically on your consent is stored in an aggregate form and cannot be used to identify you as a specific individual.

We occasionally also ask you for information that can at times be personally identifiable and private. As a result, information collected by us can be divided into two main categories:

·       a) Aggregated visitor statistics

·       b) Personally identifiable information (to the extent necessary)

We do not link aggregated visitor statistics with personally identifiable information.

Aggregated visitor statistics

When you visit our website, we collect general information about your computer and its location as well as the website you came from, if applicable. This information cannot be used to identify you as an individual. This information is only used in aggregate form to inform us where our visitors come from, what they look at and act on, and where the most time is spent.

Data we collect:

·       First-party cookie support (whether you allow  cookies on your computer)

·       Visitor ID (provided by a cookie we place on your computer when possible)

·       Referrer (i.e. where you came from, e.g google.com)

·       Date and time of visit

·       Regional and language settings (to determine which country you are in)

·       Operating System (Windows, OS X, Linux, iOS, Android etc.)

·       Browser & Browser Version (Chrome, Internet Explorer, Firefox, Opera, Safari etc.)

·       Screen Resolution (1280x1024, 1024x768, etc.)

·       JavaScript support

·       Java support

·       IP address (computer address on the internet for statistical purposes only – no personally identifiable information is collected)

·       The title of the page you are viewing

·       The URL of the page you are viewing

·       Time spent on the page

·       Device type (Tablet, Mobile, Desktop), manufacturer, Operating system, mobile carrier

·       Country, region, city, state, zip code

·       Keywords used in the website search field

·       Search keywords resulting in a page view

·       Reloads, clicks on pages, return frequency

·       Entry, exit points page flow

·       File downloads

·       Content shared on social media or other available platforms (share buttons)

Personally identifiable information

At times and only if absolutely necessary, we need to collect more personally identifiable information about you. Some areas/parts of our website might require you to register in order to log in; we might ask you for information such as your age and occupation to better understand the purpose of your visit and to improve your visitor experience. In any case, whenever we ask you for any personally identifiable information that can be used to identify you as an individual, we will ask for your consent and we will always provide an explanation as to why we collect the information, how we collect it, how we store it and how we plan on treating and using it.

We will only collect and store personally identifiable information for the purpose stated during the collecting process. (i) When we finish processing your information for the stated purpose(s) or (ii) if the purpose for which it was collected had lapsed for whatever reason, we will erase and destroy it to ensure your privacy.

We do not collect or retain sensitive personal data relating to your health, ethnic origin, religious beliefs or political conviction etc. at this site. In the rare case where we do seek to collect other sensitive data we will do so in strict compliance with local data privacy laws.

Protecting the privacy of children is important.

Novo Nordisk does not intend to collect personally identifiable information from children (a child is defined as being under the age of 18) without permission of the parent or legal guardian. Children shall NOT submit personally identifiable information to Novo Nordisk under any circumstances whatsoever.

If your child has inadvertently submitted any personal data to us and you would like to request that such information be removed, please contact us via our privacy mailbox: privacysg@novonordisk.com.

Personal data are collected on this website only to the extent required. Under no circumstances are the collected data sold on to third parties for any reason. Further, only authorized employees are permitted access to any personal data that you submit. 

Any personal data we collect may be transferred internationally within Novo Nordisk’s global organisation. We have internal policies in place to ensure an adequate level of protection irrespective of where in Novo Nordisk your data are located.

We will never transfer or sell personally identifiable information about our visitors to a third party.

We will generally only share information with our contracted service providers and advisors. However, in order to comply with legal obligations as may be required by relevant government authorities / agencies, or to protect the rights, property or safety of Novo Nordisk, its employees and others, personal data may be shared in such circumstances. Any such sharing, however, shall be in compliance with applicable data privacy law.

You are entitled to know whether we hold personal data about you and, if we do, obtain insight to that data and require the data to be corrected, if inaccurate.

You are also entitled to know the purpose(s) and you may object to Novo Nordisk’s use of your personal data and require such data erased. please contact us via our privacy mailbox: privacysg@novonordisk.com if you wish to obtain insight in your personal data or if you have any concerns in this regard.

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server; only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember your preferences – e.g. choice of language.

At Novo Nordisk we use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.

  • Strictly necessary cookies; These cookies are necessary for the website to function and cannot be switched off in this website. They are usually only set in response to a request made by you, such as setting your privacy preferences, logging in or filling out forms. These cookies do not store any personally identifiable information.
  • Performance cookies; Performance cookies are used across Novo Nordisk websites for internal purposes to help us to provide you with a better user experience. Information supplied by these cookies helps us understand how our visitors use novonordisk.com so that we can improve our content.
  • Social media pixels; Pixels are used to advertise and re-target content on social media

You can learn more about cookies in general here.

The content presented on the Novo Nordisk website is presented solely for informational purposes.

Information purposes - H3

The site does not provide you with advice or recommendation of any kind (including medical-related advice or any matter that is technical in nature) and should not be relied on as the basis for any decision or action. You are advised to consult professional advisors in the appropriate field with respect to the applicability of any particular aspect of the contents. In particular, nothing on this website constitutes an invitation or offer to invest or deal in Novo Nordisk securities. Further, the site provides selected information of diseases and their treatment by way of disease awareness information. Such information is not intended as medical advice. In addition, such information is not a substitute for the advice of a healthcare professional. If you have, or suspect having, any health problems, you should consult your general practitioner or other qualified health provider.

Information provided ''as is'' - H4

The information on this site is provided ‘as is’ and Novo Nordisk makes no representations or warranties, expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. Novo Nordisk makes no representations or warranties of any kind as to the completeness, accuracy, timeliness, availability, functionality and compliance with applicable laws. By using this website you accept the risk that the information may be incomplete or inaccurate or may not meet your needs or requirements.


Disclaimed liability

Neither Novo Nordisk nor our content providers shall be liable for any damages or injury arising out of your access to, or inability to access, this site or from your reliance on any information provided herein. Novo Nordisk disclaims any and all liability for direct, indirect, incidental, consequential, punitive, and/or special or other types of damages, loss of commercial opportunities, loss of profits or any other loss or damages of any kind. This limitation of liability shall also include damages caused by your use of your device / computer or any viruses occasioned which may affect your computer equipment.

Links to other sites

This website contains links to other sites that are not owned or controlled by Novo Nordisk; please be aware that we are not responsible for or have control over the privacy policies of these sites. This privacy statement applies only to information collected on this site. We strongly encourage you to read the privacy statements of every site you visit that collects personally identifiable information.

Sites linking to us

Novo Nordisk does not endorse websites linking to Novo Nordisk sites. Novo Nordisk is not responsible for content on these liked sites or for control over information that users may choose to provide to these sites.


Novo Nordisk reserves its right to alter, modify, substitute or delete any content of or may restrict access to or discontinue distribution of this site at any time and at its sole discretion.

Copyright and use of content

The content of this website is the property of Novo Nordisk and is protected by relevant copyright laws. The trademarks, service marks, trade names, logos and product displayed on this site are protected worldwide, and no use of any of these may be made without the prior written consent of Novo Nordisk. You are welcome to download the content of this website, however, only for your personal and non-commercial use. No modification or further reproduction of the contents is permitted. The content may otherwise not be copied or used in any other manner.

Use of questions and comments

Any questions, comments, suggestions or any other communications, including any ideas, inventions, concepts, techniques or know-how you may forward to this site or otherwise to Novo Nordisk, electronically or by any other means, are on a non-confidential basis and will become the property of Novo Nordisk, which Novo Nordisk without restriction may use in any fashion and for any purposes whatsoever, including developing, manufacturing and/or marketing goods or services.

Governing Law

Your access and use of this website and the contents hereof shall be governed by and interpreted in accordance with the Laws of Singapore.

Contact us if you:

  • have any questions about this policy or other privacy notices on this website
  • want to obtain insight in any personal data held about you, or 
  • have any concerns regarding Novo Nordisk’s use of your personal data

Please contact us via our privacy mailbox: privacysg@novonordisk.com.

Novo Nordisk disclaims any and all liability related to or arising out of use of the information contained in this website.